What is a trading turret?

It needs to function flawlessly in an environment that is intolerable to failures and any obstacle to increasing revenue.

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Obviously the system needs the features and functions required, but when choosing a system I suggest that individuals look at the whole picture. The support and surrounds are equally important to the solution itself. The provider you choose will be partner to help you manage your trading floor communication needs for years to come. To help you organize your due diligence process, I have broken it down into three parts outside of the core technology that I view as critical.

Traders Take to Voice Over IP - Markets Media

Does the company have a long history and excellent track record of delivering on promises? You need a provider that has experience in the particular needs of this space and continues to deliver on their promises. Is there 24x7x support available globally and respond rapidly? You know that sooner or later you will rely on service to get you out of a jam.

You need a partner that shares the same sense of urgency that you do and has local resources and remote access to prevent issues and quickly and easily fix any that do arise. Does the company have an unwavering focus on the needs of the Capital Markets? Consider items such as the rack space expensive real-estate , ability to manage the system remotely, and the ability to consolidate infrastructure and support. These items have a big impact on the bottom line while giving you the tools you need to be successful.

Turret – One of the Most Baffling Jargons Used In Call Centers

Is the system Flexible to meet your needs both today and into the future? Make sure you have the flexibility to deploy how you like i. Can the system be fully resilient and redundant? Add to Watchlist Remove from watch list. Watch list is full.

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